Tenants

Renting with ELPM A personal service for tenants across East Lothian

At ELPM, we’re not just here to collect rent – we’re here to make sure you have a positive renting experience from start to finish.

As a family-run property management company, we take pride in looking after our tenants and the homes we manage. We believe good communication, well-maintained properties and a helpful approach make all the difference.

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Find Your New Home Properties available to rent in East Lothian

Looking for your next home? Browse our latest available rental properties across East Lothian.

We take care to ensure every property we manage is safe, well-presented, and ready for you to move into.

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We're here to help

If you would like to view one of our properties or have any queries, please get in touch.

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Reporting Repairs & Emergencies

We want you to enjoy your home, and we understand how important it is that any issues are dealt with quickly and efficiently.

Report a Repair

Emergencies

An emergency repair is an issue that requires urgent attention because it could affect your safety, cause serious damage to the property, or make your home unsafe to live in.

Examples of emergencies include:

  • A major water leak that cannot be contained
  • A complete loss of heating during cold weather
  • A complete loss of electricity
  • A dangerous electrical fault, such as burning smells or exposed wiring
  • A gas leak (if you suspect a gas leak, leave the property immediately and call the gas emergency service  0800 111 999)
  • A serious security issue, such as a broken external door or window that cannot be secured

Before reporting an emergency, please check if there is anything you can safely do to resolve the issue, such as checking with neighbours, checking your fuse boxes or turning off the water supply if there is a leak.

If you have an urgent issue that requires immediate attention, please call our dedicated 24 hour emergency number: 07831224468

Moving Out? Ending your tenancy with ELPM

If you wish to end your tenancy, please provide 28 days’ notice as required under a Private Residential Tenancy (PRT).

To give notice, the lead tenant should email info@elpm.co.uk, copying in all tenants named on the tenancy agreement. Your email should confirm the date on which all tenants wish to end the tenancy.

Once we receive your notice, we will send you an email confirming the next steps, including the information you need to know before moving out and what will be checked during the final inspection.

Please use the link below to view our end-of-tenancy checklist, which explains what we will be looking for when assessing the condition of the property before your tenancy ends.

As outlined in your tenancy agreement and offer of tenancy, the property should be professionally cleaned before you leave and returned in a clean, tidy condition. This will help ensure a smooth check-out process and reduce the risk of delays with your deposit return.

We're only a call or message away

From tenancy enquiries to maintenance support, we’re committed to making your renting experience as smooth as possible.